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Illinois Personal Injury Defense Law: Medical & Professional Malpractice
Personal Injury Defense Law: Medical & Professional Malpractice
Professional malpractice occurs whenever a professional
performs his or her duties improperly or unethically
out of ignorance, carelessness, or intentional misconduct.
Professional malpractice is a subcategory of tort law.
Professional Malpractice
It is important to note that a personal injury lawsuit
based on professional malpractice is only one way in
which a professional can incur liability for a job-related
action. A doctor can be sued for breach of contract
if he or she backs out of an agreement to work for
a hospital. A nurse might be sued for assault and battery
if he or she intentionally harms another person with
an improper injection. Civil suits based on contract
and criminal actions are discussed elsewhere in this
Guide.
Medical malpractice comprises the majority of professional
malpractice lawsuits brought in this country. This
is not to say that medical professionals are more prone
than other professionals to committing malpractice.Rather,
historical and social factors have made it easier to
sue doctors than other professionals. Also, the medical
work by its nature makes people susceptible to major
injurysome people only see doctors when they are already
very sick. As it has become easier and more common
to sue other professionals for malpractice, many of
the concepts developed in medical malpractice lawsuits
are being adopted for use in other professional malpractice
lawsuits. Thus, many key concepts of professional malpractice
are explained using medical examples. A good understanding
of how medical malpractice law has developed can help
one understand how to defend medical malpractice and
other professional malpractice lawsuits.
Medical Malpractice
"Medical malpractice" does not apply only
to medical doctors; other health care providers commit,
and can be sued for, medical malpractice.Psychologists,
dentists and nurses are just a few of the numerous
types of health care professionals who can be sued
for medical malpractice.
A key to understanding any medical malpractice lawsuit
is comprehending the elements of malpractice.Under
Illinois law, a person makes out a basic case of medical
malpractice by establishing four elementsduty owed
to the patient, breach of the duty, causation, and
damages to the patient. A party accused of medical
malpractice defends himself or herself by showing that
one of these elements is missing and/or by establishing
an affirmative defense. An affirmative defense is a
legal argument in which the medical professional admits
the existence of all required elements, but argues
there is something that excuses the actions.
Duty Toward the Patient
The first element in any medical malpractice lawsuit
is a duty owed to the patient. Without a legal duty
to act, a medical professional cannot be liable, even
for standing by and doing nothing while a person suffers.
Thus, the first question to address in a medical malpractice
lawsuit is whether the medical professional had a duty
to the plaintiff.
Often this question is easily answered. When a patient
goes to a doctor with a problem and the doctor agrees
to treat the patient, the doctor has assumed a duty
to treat the patient. By agreeing to diagnose or treat
the patient the doctor has indicated that he or she
has the appropriate training and skill to adequately
care for the patient and has become obligated to do
so.
Cases in which the duty owed a patient is contested
generally arise in the context of a doctor who has
done nothing toward the patient (nonfeasance), rather
than having done something incorrectly (malfeasance).
Generally, in the American system of jurisprudence,
a person has no affirmative duty to help others, unless
there is some special relationship between the two
parties. A doctor dining out at a restaurant has no
general duty to help someone experiencing a heart attack.
Because the law imposes no duty to act, the doctor
may continue his or her meal and do nothing to help
the heart attack victim. If, however, the person having
the heart attack is the doctor's child, the law does
impose a duty to act because of the parent-child relationship.
Despite the apparent callousness of this rule, it remains
the law in most states. Illinois has altered this rule,
but only slightly, with the Illinois Good Samaritan
Law. Under the Good Samaritan Law, a civilian has no
duty to provide aid to an injured person; however,
once a person voluntarily assists someone, he or she
becomes liable for any injury that results from the
failure to exercise due care. Thus, if a doctor at
a restaurant rushes to help the victim of a heart attack,
the doctor may assume a duty to continue to aid the
patient.
An important area of medical malpractice law receiving
increased attention in the courts is the issue of under
what circumstances a doctor owes a duty to persons
other than the patient. For example, a pedestrian injured
by an automobile driver who suffers an epileptic seizure
while driving might charge that the driver's doctor
violated a duty to the general public, including the
pedestrian, by failing to properly diagnose and treat
the driver's epileptic condition. The victim of a domestic
assault might charge that the perpetrator's psychiatrist
had a duty to warn the victim of the patient's unstable
condition.
Breach of the Duty Owed to the Patient
A breach of the duty owed to a patient in a medical
malpractice situation results if the doctor injures
his or her patient by using less skill and care than
a reasonably competent doctor would use in diagnosing
or treating the same condition. In order to avoid liability
for medical malpractice, a physician mustat a minimumuse
the same level of care that a reasonably competent
doctor would use under the same circumstances. In most
cases, a plaintiff must present expert testimony on
what the applicable standard of care was in his or
her particular case. Medical malpractice lawsuits often
become battles in which each side has expert witnesses
declaring different levels of acceptable medical standards.
In practice, a doctor is considered reasonably competent
if he or she keeps abreast ofand usescurrent, commonly
accepted methods of treatment. However, if there is
more than one commonly accepted method of treatment,
a doctor is free to use whichever he or she chooses,
as long as the method is accepted by a substantial
number of physicians. A doctor who clearly disregards
well-established medical standards or who attempts
to perform medical procedures clearly beyond his or
her capabilities is not using the same level of care
that a reasonably competent physician would use. Anyone
injured by such a careless doctor would almost certainly
recover damages from the doctor in a medical malpractice
suit. When examining the actions of a generalist, Illinois
courts usually ask whether the physician applied the
degree of skill and learning possessed by members of
the profession in similar localities or communities.
However, when the professional accused of medical malpractice
is a specialist, his or her actions are judged against
the actions of members of the specialty profession
across the nation.
Causation
The third element of a medical malpractice lawsuit is
causation. Causation frequently is divided into two
separate inquirieswhether the professional's actions
in fact caused the harm to the patient, and whether
the professional's actions were the proximate cause
of the patient's harm. The "cause in fact"
inquiry is usually answered with a "but for"
test. That is, a doctor's action caused the patient
harm if, but for that action, the patient would not
have been harmed.
The proximate cause inquiry asks whether, if those actions
did in fact cause the harm, the professional ought
to be held responsible for his or her actions. In some
rare instances, the physician's actions are so removed
from the final harm to the patient that the law cuts
off liability for those actions by saying that the
conduct was not proximate to the harm. In other words,
there is not a close enough connection between the
action and the harm to say there is proximate causation.
Sometimes this causation inquiry is answered rather
easilya doctor gives a patient the wrong drug and that
drug causes permanent injury. Thorny issues arise when
the harm to the patient had more than one cause. For
example, two doctors, acting independently, might both
prescribe the same wrong medication. If "but for"
analysis is applied to each doctor's actions in isolation,
it cannot be said that his or her actions were the
cause of harm to the patient because the patient would
have been harmed by the malpractice of the other doctor.
Different jurisdictions have created their own rules
to deal with "multiple cause" injuries. In
Illinois, the courts have ruled that when there is
more than one person whose conduct contributed to an
injury or death, proximate causation can be established
by showing that a particular defendant's actions were
a factor in causing the plaintiff's injury. In such
a situation, the damages are awarded based upon the
percentage of fault as determined by the jury, as long
as the plaintiff is not more than 50 percent comparatively
negligent.
Damage to the Patient
A person who is the victim of medical malpractice can
sue for the injuries and all direct consequences of
those injuries. "Direct consequences" include
any mental or physical pain and suffering caused by
the careless doctor, and any lost wages resulting from
the injury. Due to the seriousness of some negligent
actions, awards can be quite high.
Defending a Medical Malpractice Claim
As noted, a health care professional defends a malpractice
action by arguing the plaintiff failed to prove the
case or by asserting an affirmative defense.
Failure to Prove Malpractice
In order to prove that a medical professional acted
negligently, the plaintiff must prove all four elementsduty
owed to him or her, breach of the duty, causation,
and harm. If one of these elements is missing, the
plaintiff loses the case. For example, suppose a plaintiff
proves that his or her treating doctor had a duty to
conduct a thorough examination, but breached the duty
by failing to notice a wart that should have been removed.
Suppose, too, that the plaintiff had the wart removed
subsequent to a second examination, and suffered no
additional pain or cost by the delay. Even if the plaintiff
successfully proved that the doctor was careless in
the first examination, the plaintiff will not recover
because there was no compensable injury or harm. Thus,
the first question when faced with a medical malpractice
lawsuit is whether there is an argument to be made
that one of the elements does not exist. A doctor may
argue he or she had no duty to the patient's sister,
who he or she met only once, or that the failure to
remove the wart for one year caused his or her patient
no harm.
Affirmative Defenses
As described above, a defendant asserting an affirmative
defense admits, for the purpose of argument, that the
plaintiff can establish the existence of all four elements
of a medical malpractice action, but that there exists
some other factor to excuse the medical professional's
actions.
Consent is the most frequently asserted affirmative
defense in medical malpractice lawsuits. In order to
establish the affirmative defense of consent in Illinois
a defendant must show that a patient was informed of
all risks associated with a procedure and that the
defendant did not go beyond the procedure to which
the plaintiff consented. Doctors and hospitals have
tried to protect themselves from medical malpractice
lawsuits by having patients sign consent forms before
they receive treatment. These consent forms typically
include warnings that medicine is an imperfect art,
not an exact science, and that patients must assume
all the risks of any procedures. By signing a consent
form, a person does not give up his or her right to
sue the medical professional if things go wrong. Such
an agreement may not be valid if the doctor does not
fully inform the patient of the risks associated with
the particular procedure. In other words, only a complete
and informed consent is valid. However, even a valid
consent form is no protection for a doctor who either
acted beyond the scope of the consent or who failed
to perform the procedure according to well-accepted
medical standards. A patient also may sue a medical
professional if a person other than the one named on
the consent form performs the procedure.
The Future of Medical Malpractice Lawsuits
Medical malpractice lawsuits have been targeted as one
of the factors contributing to the spiraling costs
of health care. Medical malpractice suits have increased
dramatically both in frequency and in the amount of
damages awarded. As a result, the price doctors pay
for medical malpractice insurance has soared. These
costs are passed on to patients in a seemingly endless
cycle. Calls are frequently heard in Congress and in
state legislatures to put caps on the amount of money
judges or juries can award in medical malpractice lawsuits.
The theory behind these proposals is that too many
judges and juries fail to see the connection between
spiraling malpractice awards and spiraling medical
costs. Proponents of this legislation argue that people
hurt by bad medical care should be compensated, but
that the current system relies too heavily on emotional
appeals in the courtroom and less on reasoned analysis
of how much the victims of medical malpractice truly
need to be compensated for their loss. Medical professionals
also are seeing the scope of their professional duty
expanding. In Illinois, health care professionals are
"mandated reporters" under the Abused and
Neglected Child Reporting Act. This means they have
a duty imposed by statute to report actual or suspected
cases of child abuse. Not only does a failure to report
expose a medical professional to criminal liability,
but a failure potentially exposes the professional
to professional malpractice liability, as well.
Legal Malpractice
An increasingly common target of professional malpractice
lawsuits are lawyers themselves. Although there is
no precise definition of legal malpractice, generally
speaking, a lawyer commits legal malpractice when he
or she fails to provide quality legal services to a
client. Bad conduct that is not unique to lawyers may
lead to a lawsuit, but does not constitute legal malpractice.For
instance, a lawyer who misses deadlines, inadequately
prepares for a trial, misses numerous court dates or
client appointments, or represents both sides in a
dispute without informing both parties, commits legal
malpractice.A lawyer who steals funds from the client
or assaults the client has committed a crime but probably
has not committed legal malpractice.
Defending Against Legal Malpractice Claims
A legal malpractice lawsuit also has four elements that
parallel the elements of a medical malpractice actionexistence
of an attorney-client relationship, breach of the duty
owed to the client, injury to the client, and causation
between the lawyer's actions and the harm to the client.
A judge or jury examines all four elements in a legal
malpractice trial and if any element is missing, the
plaintiff cannot recover. Thus, to understand how an
attorney defends himself or herself against a claim
of legal malpractice it is necessary to understand
how Illinois courts interpret each of these four elements.
Existence of an Attorney/Client Relationship
The duty that a lawyer owes a client has two componentslegal
competency and fiduciary obligations. The lawyer must
exercise the legal skill that a reasonable, competent
attorney would exercise. No lawyer is expected to know
the law so well that he or she can give perfect answers
to every legal question, but every lawyer is expected
to know how to research issues and to recognize the
limit of his or her knowledge. A lawyer's fiduciary
duty includes undivided loyalty to the client's interests
and confidentiality. As part of this fiduciary duty,
a lawyer has an obligation to disclose any conflicts
of interest that might impair his or her loyalty to
the client or any personal constraints that might affect
his or her ability to represent the client.
Many legal malpractice suits have centered on the question
of when these duties to a client arise. There is an
important distinction between consulting an attorney
about a legal matter and retaining that attorney to
handle the matter. Generally speaking, only retaining
an attorney obligates him or her to act on behalf of
a client. Many have learned this lesson the hard way.
They thought that consulting a lawyer about their legal
problem meant that their case was being handled by
that attorney so they stopped taking steps to pursue
their claim. Meanwhile, the lawyer allowed the statute
of limitations to run out on the claim because the
lawyer did not believe that he or she had been retained
to act on the client's behalf. Many legal malpractice
suits have disputed whether an original office visit
with a lawyer constituted a consultation or a hiring.
Closely related to the issue of whether an attorney/client
relationship has been formed in an initial consultation
is that of whether an attorney gives legal advice to
a potential client during the initial consultation.
The lesson for lawyers and prospective clients is that
both parties be absolutely clear as to whether the
lawyer has or has not been hired. If an attorney declines
to handle a case, he or she should be clear about that,
and take care to suggest that the individual seek other
counsel. If the individual believes that the attorney
has been hired, he or she should be absolutely clear
regarding what steps he or she believes the lawyer
will take to handle a matter.
Breach of Duty to the Client
Breach of duty is frequently the toughest element to
prove in a legal malpractice lawsuit because a lawyer
can make mistakes and still not commit professional
malpractice.Law is an inexact science. Competent lawyers
frequently disagree on the best course of action in
particular legal matter. A client may be able to show
that another lawyer would have pursued a different
strategy, but not necessarily show that the first lawyer
committed a breach of duty. Even an error in judgment
does not create malpractice liability as long as it
is within the bounds of honest exercise of professional
judgment. Expert testimony generally is required to
establish the standard of care that should be applied
to an attorney whose conduct is alleged to constitute
legal malpractice.However, there are some behaviors
almost any judge or jury could call legal malpractice
even in the absence of expert testimony. For example,
if an attorney missed a filing deadline and allowed
a statute of limitations to expire, thereby causing
a court to dismiss a lawsuit, then the client would
have a strong case for legal malpractice.
Legal Injury
When a plaintiff claims breach of duty, the plaintiff
must show not only the alleged breach of duty, but
the injury caused thereby. A lawyer might miss a deadline,
but if the court subsequently grants an extension,
the client is not injured. If missing the deadline
bars the plaintiff's claim, the plaintiff has a better
chance of demonstrating an injury. A lawyer might forget
to assert a claim, but if the claim would have been
denied anyway, the client has not been injured. Usually
a plaintiff in a legal malpractice action can only
recover direct economic losses, such as the money needed
to pay another attorney to re-do legal work or any
fees or penalties paid because of an attorney's malpractice.It
is difficult, although not impossible, to recover for
speculative losses (what might have happened if a different
lawyer had been hired), emotional losses, or legal
expenses incurred hiring a new lawyer to sue the previous
lawyer.
Proving legal malpractice can be difficult because merely
losing a case is not sufficient grounds to recover
for malpractice.Many strategic legal decisions are
based on an attorney's background and experience. Even
if a lawyer made a significant error in judgment that
the client thinks caused the loss of the case, he or
she does not automatically have the basis for a legal
malpractice lawsuit. The same standard of reasonableness
that applies in other areas of malpractice law also
applies here. An attorney's honest mistake will be
judged against what a reasonable and knowledgeable
attorney would have done. All states set statutes of
limitations on legal malpractice lawsuits. In some
states, the time limit begins when the plaintiff discovers
that he or she has been harmed; others begin when legal
service is rendered.
Causation
Finally, as is true with medical malpractice claims,
the plaintiff in a legal malpractice action must show
that the breach was both the actual and proximate cause
of the plaintiff's injury. An attorney's actions are
the cause of a client's injury if, but for those actions,
the client would not have been harmed. Proximate cause
means that the breach was sufficiently responsible
for, or sufficiently related to, the injury such that
the lawyer should be held responsible.
Causation is easiest to prove if a lawyer misses a deadline
or gives advice that is clearly wrong. In these cases,
the client usually can show exactly what would have
happened had the lawyer met the deadline or given correct
advice. Causation is more difficult to show when a
lawyer pursues a wrong course of action in trial. In
this case, the client has to show what the judge or
jury would have done had the lawyer chosen another
strategy. This can be difficult. The client needs to
prove, to the judge's or jury's satisfaction, what
another lawyer would have done, and how the jury and/or
judge would have reacted to that strategy. The first
lawyer might argue successfully that even if a different
strategy had been pursued, the outcome of the case
would have been the same.
The Future of Legal Malpractice Lawsuits
Attorneys who try legal malpractice cases have had increasing
success recently with new theories of liability for
legal malpractice.One trend focuses on attorney investments
and financial dealings. Courts have found that a lawyer
breached a fiduciary duty to a client by failing to
reveal stock ownership in an opposing corporate party
or by using insider information learned about the client
to make profits in the stock market.
A growing trend is for courts to allow claims brought
against lawyers by persons other than clients. For
example, the beneficiaries under a client's will might
bring a legal malpractice action against a lawyer who
incorrectly drafted a deceased client's will if the
beneficiaries are dissatisfied with their share of
the estate. Depositors in a failed savings and loan
company might sue lawyers who gave advice to the savings
and loan.
Accountant Malpractice
While the number of professional malpractice lawsuits
against doctors is leveling off nationally, the number
of professional malpractice lawsuits against accountants
is on the rise. There are a number of theories to explain
why lawsuits against accountants are becoming more
common. Perhaps the most likely explanation is that
with the growing number of business insolvencies, lenders
and investors are looking to other parties from whom
to recoup losses. Accountants appear to be easy targets
because often they are close to the heart of business
decision making. Whatever the reason for the increasing
number of lawsuits against them, accountants need to
be aware of the ways they can become liable for the
results of their work.
As is true for doctors and lawyers, an accountant can
be sued for malpractice if he or she performs a service
at a level below that which would be expected of a
competent accountant. An accountant cannot be sued
merely because of an honest mistake; he or she must
be found to have made an error that a reasonable accountant
would not have made.
Accounting malpractice lawsuits differ in a number of
important ways from medical or legal malpractice lawsuits.
One of the most important differences between accountant
malpractice lawsuits and medical or legal malpractice
lawsuits is the role played by written compilations
of standards of conduct for the accounting and auditing
professions. These rules, known as Generally Accepted
Accounting Principals (GAAP) and Generally Accepted
Auditing Standards (GAAS), frequently are used in accountant
malpractice lawsuits to judge the actions of defendants.
Although blind adherence to these standards is not
an absolute defense to malpractice liability, it is
a powerful defense against an allegation of malpractice
if a defendant can show that his or her actions complied
with a rule found in GAAP or GAAS.
Another way in which accountant malpractice lawsuits
differ from medical or legal malpractice lawsuits is
that many accountant malpractice cases are based on
violations of federal and state statutes relating to
the sale of securities. Accountants' financial statements
frequently are used in connection with various kinds
of securities offerings and frequently are submitted
with annual reports or other periodic filings companies
must make in order to comply with requirements of the
Securities and Exchange Commission. If the financial
statements are erroneous and lead to negative market
impacts, then investors may try to recoup their losses
by asserting securities claims against the accountants
who prepared the statements. The statutes most commonly
used to bring claims against accountants are the Securities
Act of 1933, the Securities Act of 1934, and the Racketeer
Influenced and Corrupt Organizations Act (RICO). Each
of these Acts is quite complex and a discussion of
their intricacies is beyond the scope of this chapter,
but an attorney experienced in defending accountants
against charges of professional malpractice can advise
accountants of their responsibilities and potential
liabilities under these Acts.
Engineer and Architect Malpractice
Engineers and architects also can be sued for professional
malpractice.Engineers and architects can be liable
for the actual construction and design of a building
if the structure proves unsafe or unsound, or they
can be liable for negligent review of a building under
construction or remodeling. If an engineer or architect
reviews a structure and declares it sound to a prospective
buyer, and it is discovered later that the building
needed structural repairs, the buyer may have grounds
for a professional malpractice lawsuit against the
engineer or architect.
Lawsuits that allege that an architect or engineer committed
professional malpractice differ substantially from
medical or legal malpractice lawsuits in that virtually
all agreements between an architect or engineer and
an owner are in standardized written contracts. These
lawsuits hinge more on interpretation of contract than
on the application of common law principles. Another
distinguishing factor of professional malpractice lawsuits
against engineers and architects is that standard contracts
used in the engineering and architecture professions
often call for disputes to be submitted to binding
arbitration. The standard contract used by engineers
and contractors can be modified. However, architects
and engineers should seek advice from an attorney experienced
in disputes between owners and architects or engineers
before agreeing to modify the terms of a standard form
contract. Often, even seemingly innocuous language
changes can substantially shift liabilities between
the parties. For example, disputes often arise over
the standard of care to be applied in judging the professional's
actions. The standard of care against which an engineer's
or architect's actions generally are judged is the
"ordinary and reasonable skill usually exercised
by one in that profession." Some owners suggest
changing the language to require the architect or engineer
to exercise the "highest professional standards."
While these words may appear to be innocuous, they
never should be integrated into an agreement, because
they can set impossibly high standards for any architect
or engineer to meet.
Resources
Illinois Professional Regulation Department, 320 Washington
Street West 3rd Floor, Springfield, IL 62786, (217)
785-0820.
Irving J. Sloan, Professional Malpractice (Oceana Publications,
Dobbs Ferry, NY 1992).
Thomas J. Shroyer, Accountant Liability (Wiley Law Publications,
New York, NY 1995).
Architect and Engineer Liability: Claims Against Design
Professionals (Robert F. Cushman & Thomas G. Bottum,
eds. (Wiley Law Publications, New York, NY, 2d ed.
1995).
James Acres, Architects and Engineers (Shepard's/McGraw-Hill,
Colorado Springs, CO, 3d ed. 1993).
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